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Customers(CDP)

Customers(CDP)

Integrate omnichannel customer data, establish OneID and a unified tagging system, form a unified user view, and combine AI-driven user insights with the identification of high-potential audiences to support precise operations. Supports both SaaS and private deployment.

  • OneID system integrates member benefits
  • Person/product/venue tagging system for precise matching
  • Fundamental data infrastructure supports various growth applications
Use cases
Product capabilities
Product architecture
Customer stories
Frequently asked questions

Use casesUnlock the value of data across a wide range of business scenarios

Integrated Membership Benefits
Integrated Membership Benefits

Integrate member data across multiple channels and devices to build a unified One-ID system, enabling member benefit calculation on a fused data foundation.

360-Degree Customer Insights
360-Degree Customer Insights

Build 360-degree customer profiles, combine AI to uncover user traits, behavioral preferences, and lifecycle changes, enabling personalized customer journey orchestration.

Precision Operations
Precision Operations

Unify the user lifecycle, segment member value, and implement differentiated operational strategies. Reach out through multiple channels and collect performance data.

Person-Product Matching
Person-Product Matching

Build user and product profiles to achieve precise matching, enhancing order conversion and driving revenue growth.

Reactivating Dormant Users
Reactivating Dormant Users

Based on user characteristics, identify customers in the dormant phase and develop reactivation strategies to extend their lifecycle.

Personalized for Each User
Personalized for Each User

Real-time tag calculation supports personalized recommendation services such as one-to-one personalization.

Product capabilities
Solve business challenges with distinctive product capabilities
Pain Point: How to quickly integrate data from multiple channels and devices, achieving user ID unification and accumulating high-quality data assets
Solve: Data Integration
Rooted in the XEI data model, it supports multi-source data ingestion, integrates omnichannel data, and unifies universal IDs in real time to build high-quality data assets.
  • Omni-channel Data Integration

    All-platform SDK collection, direct database import, and data file upload import

  • Real-time OneID Integration

    Real-time integration of user identities from various sources, identifying the same user, to support精细化运营.

  • Unified User Overview

    Visualize an overview of user data integration results and track integration details

Solve: Data Integration
Pain Point: Business users need to quickly set up a tagging system and instantly obtain the results of tag calculations.
Solve: Low-Code Development
Provides a number of low-code tag development templates, enabling business users to have full control and saving 95% of the time compared to traditional development.
  • Low-code Development Tag

    Over 10 self-service label rule templates for business users to flexibly build and manage a labeling system

  • Low-code Group Selection

    Several cohort rule templates, and the ability to further process groups through intersection, union, and difference calculations, enabling flexible creation and management of group resources.

Solve: Low-Code Development
Pain Point: Personalized recommendation services, such as tailored experiences for individual users, lack the support of more timely and relevant tags.
Solve: Real-time Calculation
Real-time computed tags strongly support personalized recommendation services such as tailored experiences for each individual.
  • Real-time Label Calculation

    Monitor user behavior with second-level updates to tag values

  • Data Subscription

    Kafka subscription for real-time tag calculation results

  • High-speed Library Call

    High-concurrency interface to obtain real-time label calculation results

Solve: Real-time Calculation
Pain Point: Business personnel need to set up product, store, and other tags, but the lack of self-service configuration tools leads to a long development cycle.
Solve: Multi-Entity Models
Supports the construction of a comprehensive business object tagging system, matching people/goods/venue recommendation and marketing scenarios, driving comprehensive digital transformation for enterprises.
  • Multi-entity Data Model

    Integrate full business object behavior data into a multi-subject model

  • Low-code Adaptation for Multiple Entities

    Low-code tag development and group selection support use in products, stores, dealers, and other entities.

  • Multi-Entity 360-Degree Profile

    A 360-degree comprehensive view of all business entities, providing insights into the characteristics and preferences of users, products, stores, and more.

  • Multi-entity Data Import and Export

    OpenAPI interface exports user, product, and store label/group data to support other data applications.

Solve: Multi-Entity Models

Product architectureBuild an enterprise-wide marketing solution

structure
Solution features
  • Meet the diverse marketing needs of all business entities
  • Massive Data Real-Time Processing and Subscription
  • Comprehensive data full-chain solution
Recommended products

Customer storiesWhat our customers say

招商仁和
中原地产
蛮牛健康
招商仁和

GrowingIO 帮助我们将仁和App、官网和官微等分散在各处的数据进行整合打通,并完成了指标体系、标签体系的搭建;逐步实现了运营场景落地,实践线上数据化营销活动。

招商仁和
中原地产
蛮牛健康
招商仁和
招商仁和

GrowingIO 帮助我们将仁和App、官网和官微等分散在各处的数据进行整合打通,并完成了指标体系、标签体系的搭建;逐步实现了运营场景落地,实践线上数据化营销活动。

Frequently asked questions

如何用 CDP 解决数据孤岛?
通过多源数据接入、OneID 身份整合、统一标签体系和统一用户视图,把分散在不同系统中的客户数据连接起来,为后续分析和运营提供一致口径。
是否支持私有化部署?
支持。GrowingIO分析云下的所有产品都支持 SaaS 与私有化部署,可根据企业在数据安全、合规、系统集成和管理要求上的差异选择合适的交付方式;如需结合具体业务场景评估部署方案,可进一步咨询。
商品、用户、门店的标签体系可以统一管理吗?
可以。用户、商品、门店等业务对象可以在统一标签体系下管理,便于做人货场匹配、会员运营和多对象协同分析。
数据可以导出并与企业内部系统集成吗?
可以。支持通过订阅实时数据、导出离线数据及 OpenAPI 等方式,与企业内部或第三方系统集成使用。
实时标签的时效性如何?
标签可按秒级更新;具体实时标签数量和资源配置可根据业务规模进一步评估。
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